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BizRate Customer Certified (GOLD) Site - The Baker's Kitchen Reviews at Bizrate

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Purchasing FAQ

How do I find the specific item I am looking for?
You can either use our category menu options located in the center (homepage) and left navigation areas or you can type a keyword or item number in the search box located in the left-hand column of our website. If you still cannot locate a specific item, please contact us at or call 1-419-891-9693.
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I have forgotten my password. How can I find out what it is?
On the sign-in page of our website you may click on the words "Forgot your password?" and be taken to a page to establish a new password for your account. If you are still unable to reset your password, we can manually reset your password by contacting us at or call 1-419-891-9693.
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Do you have a store in my area?
Our warehouse is located in Toledo, Ohio situated in northwest Ohio. The public is welcome to come and browse Monday - Friday from 9 a.m. - 6 p.m. EST. If you are in the area, give us a call at 1-419-891-9693 for directions. We sell to independent retail stores that carry a limited selection of our products. To inquire about a retail store in your area, click the "find a retailer" button located on the bottom of the site.
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How can I add or remove an item to/from an order, I just placed online?
We can still make adjustments if your order has not been processed through the warehouse. Contact Customer service at or call 1-419-891-9693 to determine if a change can be made.
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What forms of payment are accepted for online purchases?
We accept Visa, MasterCard, American Express and Discover Network credit cards. We also accept checks and money orders.
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How can I check the status of an order placed online?
If you provide your email address when placing your order, we'll notify you once your order has been shipped. Whether you placed your order over the Internet or by phone, you can check its shipping status online 24 hours after the order was placed logging on to your account and click on "view Order History".
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Will you confirm receipt of my online order?
If you provide your email address when placing your order, you`ll receive a confirmation message within 24 hours.
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How can I change or cancel my order?
To make a change or cancel your order, please contact Customer Service at 419.891.9693.
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Can I save items in my shopping basket for purchase at a later date?
Yes. Items placed in your shopping basket and not purchased immediately will remain there for 30 days. Your saved shopping basket is accessible only via the computer that created it, unless you were logged into your The Baker's Kitchen account when items were added to your basket. You can access your saved shopping cart by logging back into your account on any computer for 30 days.
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In order to add items to my saved shopping basket, do I need to sign in?
If you`re using the same computer, you will not have to sign in. But in order to gain access from a different computer, you must first log into your The Baker's Kitchen account.
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Why is my saved shopping basket empty?
After 30 days, we remove any items saved in your shopping basket.
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